Privacy Policy - Maki Law Firm Immigration Services

This Privacy Policy describes how Maki Law Firm (“we,” “us,” or “our”) collects, uses, and protects your information through our website (www.makilawfirm.com), email, phone, and SMS/text messaging services. By using our services or providing your information, you consent to the practices described below.

We may update this policy periodically. Please review it regularly. Continued use of our services after changes constitutes acceptance of the updated policy.

Information We Collect

We collect personally identifiable information you provide, such as your name, address, phone number (including mobile), email address, immigration case details, and any other information you share when contacting us or using our services.

We also collect non-personally identifiable information automatically (e.g., IP address, browser type, pages visited) through cookies and similar technologies.

SMS / Text Messaging Program

Maki Law Firm offers an optional SMS communication program to provide timely updates to our clients. This program is transactional and informational only (appointment reminders, case status updates, responses to client questions, and support regarding immigration applications). We do not send marketing or promotional messages.

SMS Privacy Policy

We collect phone numbers and SMS consent when you opt in. This data is used to send you transactional and informational SMS messages related to your immigration services (appointment reminders, case status updates, and client support).

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing is limited to services necessary to operate our business and deliver requested services, and is not used for external marketing.

We do not sell, share, rent, or transfer consumer personal data, including SMS consent and phone numbers, to external organizations under any circumstances, except as required by law.

We maintain administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure of user data.

You may opt out of SMS communications at any time by replying STOP, CANCEL, or UNSUBSCRIBE to any message you receive from us.

Contact us at scott.maki@makilawfirm.com, (218) 461-4654, or through our website contact form.

Mailing address: 3523 45th ST S, Suite 114, Fargo, ND 58078.

How to Opt-In to SMS Messages

You may opt in by:

  • Submitting your mobile number through our website contact form.

  • Texting JOIN, START, or YES to (218) 461-4654.

  • Confirming consent verbally over the phone or in person with our staff.

We obtain explicit consent before sending SMS messages. Depending on how a client opts in, we use one of the following processes:

  • Text opt-in (by texting JOIN, START, or YES): The client receives a confirmation message and must reply YES to activate SMS communications.
  • Verbal opt-in (during a phone call or in-person consultation): Staff follows a script to obtain clear verbal consent. The client is informed of message frequency, that message and data rates may apply, and how to opt out.
  • Website form: Clients provide their number and consent through the form. A confirmation message may be sent requiring a YES reply.

We only send SMS messages to existing clients with an established relationship or those who have specifically requested contact.

Message Content, Frequency, and Costs

  • Message Types: Appointment reminders, case status updates, responses to your questions, and other important information related to your immigration matters.

  • Frequency: Message frequency varies based on your needs but will typically not exceed 5 messages per month.

  • Costs: Message and data rates may apply according to your mobile carrier plan. Please check with your carrier for details.

Example Opt-In Confirmation Message

“Thank you for opting in to receive messages from Maki Law Firm. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to cancel.”

Opt-Out and Help Instructions

  • To stop receiving messages at any time, reply STOP, CANCEL, or UNSUBSCRIBE to any message you receive from us. You will receive a confirmation that you have been opted out.

  • For help or more information, reply HELP or contact us at (218) 461-4654 or scott.maki@makilawfirm.com.

SMS Terms and Conditions

  • By providing your number, you agree to receive SMS messages from Maki Law Firm. Messages may include appointment reminders and case-related updates. Message frequency varies. Message and data rates may apply.

  • You can opt-out of the SMS service at any time by texting STOP. After we process your opt-out, you will receive one final confirmation message and no further SMS communications.

  • Carriers are not liable for delayed or undelivered messages.

  • We do not share your mobile number or opt-in consent with third parties for marketing or any other purpose.

How We Use Your Information

We use your information to provide immigration legal services, send appointment reminders and case updates (with your consent), respond to inquiries, and comply with legal obligations.

Sharing Your Information

Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in consent and SMS data are never shared with anyone for any purposes.

Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from children.

Your Rights and Choices

  • You may opt out of SMS at any time (see above).

  • You may request access to, correction of, or deletion of your personal information by contacting us.

  • California residents have additional rights under the CCPA.

Contact Us

Maki Law Firm
3523 45th ST S, Suite 114
Fargo, ND 58078

Phone: (218) 461-4654
Email: scott.maki@makilawfirm.com

**Last updated: July 7, 2026